Lucidchart is therefore widely applicable because of manually setting up diagrams. You can make any visual representation,” explains Sun. But business processes, a mind map and an organizational structure can also be mapped visually. “It can be a software architecture diagram or a network infrastructure diagram. It allows organizations to build all kinds of intelligent diagrams. Intelligent diagramsīased on the experience Sun and Dilts felt something had to happen, and they built Lucidchart. Dilts thought there must be something better but couldn’t find anything he liked. This valuable time could have been used to build the intended product. Too much time was spent maintaining and managing the software.

Besides that, the software owner sometimes missed updates, so the overview of the diagrams was incomplete,” explains Sun about Dilts’ experiences. In addition, the owner received all printed documents with notes and lines on paper to enter into the system. This person had to update the diagrams and send updates via email. “There was one person that was the designated software owner. The team was using Microsoft Visio at the time but ran into limitations. The team that built the product tried to map the workflow and product with traditional software.” It was a regulated product with specific data flows.

“Before founding Lucid, Dilts worked at a start-up on a complex healthcare product. Sun is also aware of this when he thinks of the experience of Dilts. What problem does it solve?Ī software vendor with a mission generally tries to solve a problem of many companies. Before we get into it, let’s explain a little more about Lucid’s vision. Lucid has now launched several core products for visual collaboration. Simply put, Lucid wants to make collaboration visual with smart diagrams and virtual whiteboards to be clear and better compared to analogue sessions. “As far as we’re concerned, the visual aspect is key to collaboration. Together with Ben Dilts, the other founder and current CTO of Lucid, Sun set out to reinvent an existing software category. Lucid is a company that saw a gap in the market in 2010 with intelligent diagramming software. According to our conversation with CEO and co-founder Karl Sun, the company wants to change that. Yet, in Europe, Lucid is not known by most organizations. The vendor helps them by visually simplifying collaboration, so building products, services and processes run better. Lucid Software offers a visual collaboration suite that more and more companies use.

Lucidchart whiteboard